Terms and Conditions

Please read these terms and conditions carefully before using our pickup and delivery bicycle mechanic services. By utilizing our services, you agree to be bound by these terms and conditions.

Service Overview:

  • Our pickup and delivery bicycle mechanic services involve the collection, repair, and return of bicycles to the customer's designated location.

  • We provide skilled bicycle mechanics to perform repairs, maintenance, and assembly services on bicycles.

  • Our services are subject to availability and may vary based on location and service demand.

Service Requests:

  • Service requests can be made through our website, mobile application, or by contacting our customer service.

  • Customers must provide accurate and detailed information regarding their bicycle, the required service, and the pickup and delivery location.

  • We reserve the right to refuse service requests if we deem the requested service to be beyond the scope of our capabilities or if it violates any applicable laws or regulations.

Pricing and Payment:

  • Service charges and fees are clearly stated on our website or mobile application. Additional charges may apply for parts and components required for repairs or maintenance.

  • Customers are responsible for providing accurate information regarding their bicycle to ensure accurate cost estimates.

  • Payment for services can be made online through our designated payment gateway or by other agreed-upon methods.

  • All payments must be made in full and in the agreed currency.

Pickup and Delivery:

  • We will arrange a pickup and delivery time slot with the customer based on availability.

  • Customers must ensure that their bicycle is easily accessible at the agreed-upon location during the designated pickup and delivery time slot.

  • If the customer is unavailable or fails to provide access to the bicycle during the agreed-upon pickup and delivery time slot, additional charges may apply for rescheduling.

  • We are not responsible for any loss, damage, or theft of the bicycle during pickup or delivery, except in cases of negligence on our part.

Repair and Maintenance:

  • Our mechanics will perform repairs and maintenance based on the customer's request and our professional judgment.

  • We will make reasonable efforts to complete the requested services within the agreed-upon time frame. However, unforeseen circumstances may cause delays, and we will not be held liable for any resulting inconvenience or loss.

  • In the event that additional repairs or parts are needed, we will notify the customer and obtain their approval before proceeding with the work.

  • We provide a warranty for our repair and maintenance services. The warranty period and terms will be provided to the customer upon completion of the service.

Liability:

  • While we strive to provide high-quality services, we are not responsible for any damage or loss resulting from the customer's use of the bicycle after the service has been performed.

  • We are not liable for any indirect, consequential, or incidental damages arising out of the use of our services.

  • Our liability for any direct damages arising from our services shall be limited to the amount paid by the customer for the specific service.

Termination:

  • We reserve the right to refuse or terminate our services if we believe that the customer's requests or actions are unlawful, fraudulent, or pose a risk to our personnel or equipment.

  • Either party may terminate the service agreement by providing written notice to the other party.

Governing Law:

  • These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which we operate.

Amendments:

  • We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective upon posting the revised terms and conditions on our website or mobile application.

By using our pickup and delivery bicycle mechanic services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree to these terms, please refrain from using our services.